Terms of Service

Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Golds Sewer Line Indy, LLC (“Company,” “we,” “us,” or “our”) concerning your access to and use of our website at

https://goldssewerlineindy.com and our sewer and drain services.

By accessing our website, booking an appointment, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access our website or use our services.

Services

Golds Sewer Line Indy, LLC provides sewer and drain services in the Indianapolis, Indiana area, including but not limited to sewer line inspection, cleaning, repair, and related plumbing services. Services are provided by appointment only at the location specified by the customer.

We reserve the right to refuse service to anyone for any reason at any time. Service availability may vary based on location, scheduling, and other factors.

Appointments and Scheduling

When you book an appointment with us, you agree to:

• Provide accurate contact information, including phone number and service address

• Be present or have an authorized adult present at the scheduled appointment time

• Provide reasonable access to the service area

• Notify us at least 24 hours in advance if you need to cancel or reschedule

We will make reasonable efforts to arrive within the scheduled appointment window. However, service times may vary due to the nature of prior jobs, traffic, weather, or other circumstances beyond our control.

SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS/text messages from Golds Sewer Line Indy, LLC. By opting in, you agree to the following:

Types of Messages

You may receive messages including: appointment confirmations, appointment reminders, service updates, and responses to your inquiries.

Message Frequency

Message frequency varies based on your appointments and service needs. Typically, you will receive 1-3 messages per scheduled appointment.

Costs and Charges

Message and data rates may apply. Please consult your mobile carrier for details regarding your text messaging plan. We do not charge for SMS messages, but your carrier may.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

Help

For help, reply HELP to any message, email us at [email protected], or call (317) 284-9982.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy

We will not sell, rent, or share your mobile phone number with third parties for marketing purposes. For more information, please review our Privacy Policy.

Pricing and Payment

Service pricing will be provided as an estimate or quote prior to work being performed. Final pricing may vary based on the actual scope of work required. You agree to pay for all services rendered at the time of service or according to the payment terms agreed upon.

We accept various forms of payment including cash, check, and major credit cards. Additional fees may apply for returned checks or declined payments.

Warranties and Guarantees

Specific warranties or guarantees for our services, if any, will be provided in writing at the time of service. Any warranties are limited to the terms expressly stated and do not cover damage caused by misuse, acts of nature, or third parties.

Limitation of Liability

To the fullest extent permitted by law, Golds Sewer Line Indy, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website. Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Golds Sewer Line Indy, LLC, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Golds Sewer Line Indy, LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Marion County, Indiana.

Dispute Resolution

In the event of any dispute arising from these Terms or our services, you agree to first attempt to resolve the dispute informally by contacting us. If the dispute cannot be resolved informally within 30 days, either party may pursue formal legal remedies as permitted by law.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Golds Sewer Line Indy, LLC

1311 W 96th St

Indianapolis, IN 46260

Email: [email protected]

Phone: (317) 284-9982

Available 24/7